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Privacy Policy

Privacy Policy

Intro

Introduction

Welcome to https://kingswindowcleaners.co.uk (the “Site”)
We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Kings Window Cleaners (collectively, “Services”) (“Authorized Customers”).
PII

Personally Identifiable Information

Our definition of “Personally Identifiable Information” (PII) is accurate and comprehensive. It effectively covers the types of information that can be used to identify an individual and provides examples of such information. Additionally, it clarifies that PII does not include anonymous information or demographic data that is not connected to an identified individual. Here’s a breakdown of the key elements in our definition:
  1. Identification: PII refers to information that identifies or can be used to identify a specific person.
  2. Examples: We have provided a list of examples of PII, including name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information.
  3. Exclusions: We have clarified that PII does not include anonymous information or demographic data that can be linked to an identified individual.
Data

What Personally Identifiable Information Is Collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorised Customers: the names, addresses, phone numbers and email addresses of Authorised Customers, and details of the service the Authorised Customer intends to purchase. These details are most commonly given to us through our contact form.
Collect

What Organizations Are Collecting The Information?

We collect a variety of Personally Identifiable Information (PII) from both Visitors and Authorized Customers to enhance their experience and facilitate transactions on our platform. For all Visitors, we gather basic user profile details to better understand their preferences and tailor our services accordingly. In addition to this, Authorized Customers provide us with further PII, including their full names, addresses, phone numbers, and email addresses. Furthermore, we gather insights into the nature and scale of their businesses, as well as details regarding the service(s) they intend to buy. This comprehensive set of information enables us to personalise interactions, optimise service delivery, and facilitate efficient transactions within our platform. We are committed to safeguarding this data and adhere to stringent security measures and privacy protocols to ensure the confidentiality and integrity of all collected information.
Use

How Does The Site Use Personally Identifiable Information?

The Personally Identifiable Information (PII) collected is utilised by the Site in several ways to enhance user experience and facilitate transactions effectively. One primary use of PII is to customise the Site according to individual preferences, ensuring a tailored and personalised browsing experience for Visitors and Authorised Customers alike. Additionally, this information enables us to make relevant and suitable service offerings, catering to the specific needs and interests of users. We may also utilise PII to facilitate the buying of our services on the Site, streamlining transactions and enhancing user satisfaction.
Share

With Whom May The Information Be Shared?

We may share aggregated information about our Visitors, including demographic data, with affiliated agencies and third-party vendors. This aggregated information helps our partners gain insights into the overall demographics and characteristics of our user base, without disclosing individual PII. One example of this is our use of Google Analytics which you can learn more about in our Cookie Policy.
Store

How Is Personally Identifiable Information Stored?

Personally Identifiable Information collected by Kings Window Cleaners is securely stored and is not accessible to third parties or employees of Kings Window Cleaners except for use as indicated above.
Choice

What Choices Are Available To Visitors Regarding Collection, Use And Distribution Of The Information?

The name, address, phone numbers and email address of Visitors and Authorised Customers are only collected by us when you freely give them on our contact form or phone call. You may opt out of receiving unsolicited information from or being contacted by us by responding to emails as instructed, or by contacting us using the details on our Contact page.
Cookies

What Are Cookies?

A cookie functions as a tiny parcel of data that a website saves on a visitor’s computer or device. Upon the visitor’s browser requesting pages from the website, the website transmits this cookie data back to the browser. This mechanism enables the website to retain details regarding the visitor and their preferences. Subsequently, the website can utilize this information to enrich the browsing experience by offering personalized content or tailoring the site’s functionality to suit the visitor’s needs.
Use

Are Cookies Used On The Site?

Yes, cookies are utilised on the Site for various purposes. They are employed to gather information about the preferences of our Visitors and the services they select. Additionally, cookies are employed for security purposes to safeguard our Authorised Customers. For instance, if an Authorised Customer remains logged in but inactive on the site for more than 10 minutes, we automatically log them off to protect their account. Visitors who prefer not to have cookies stored on their computers can configure their browsers to reject cookies before accessing https://kingswindowcleaners.co.uk. However, it’s important to note that disabling cookies may result in certain features of the website not functioning properly.
Use

Cookies Used By Our Service Providers

Our service providers utilise cookies, which may be stored on your computer when you visit our website. For further information regarding the specific cookies utilised, please refer to our Cookies Policy.
Login

How Does Kings Window Cleaners Use Login Information?

Kings Window Cleaners uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyse trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
Access

What Partners Or Service Providers Have Access To Personally Identifiable Information From Visitors And/Or Authorised Customers On The Site?

Kings Window Cleaners has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorised Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

Disclosure of Personally Identifiable Information to comply with the law
We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
Secure

How Does The Site Keep Personally Identifiable Information Secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.
Correct

How Can Visitors Correct Any Inaccuracies In Personally Identifiable Information?

Visitors and Authorised Customers have the option to rectify any inaccuracies in their Personally Identifiable Information by contacting us directly. To update or correct any information, individuals can send an email or phone us using the details given on our Contact page. We will promptly address any requests for updates or corrections to ensure the accuracy and completeness of the information we maintain.
Delete

Can A Visitor Delete Or Deactivate Personally Identifiable Information Collected By The Site?

We provide Visitors and Authorised Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
Rights

Your Rights

These are summarised rights that you have under data protection law:
  1. The right to access
  2. The right to rectification
  3. The right to erasure
  4. The right to restrict processing
  5. The right to object to processing
  6. The right to data portability
  7. The right to complain to a supervisory authority
  8. The right to withdraw consent
Changes

What Happens If The Privacy Policy Changes?

If any changes are made to our privacy policy, we will inform our Visitors and Authorised Customers by posting those changes on the Site. However, in the event that we make alterations to our privacy policy in a way that may lead to the disclosure of Personally Identifiable Information that a Visitor or Authorised Customer has previously requested not be disclosed, we will reach out to such individuals. This communication will provide an opportunity for the Visitor or Authorised Customer to prevent the disclosure of their Personally Identifiable Information.
Links

Links On Our Website

https://kingswindowcleaners.co.uk includes links to other websites. Please be aware that clicking on any of these links will redirect you to another website. We recommend reading the privacy statements of these linked sites, as their privacy policies may vary from ours.
Contact

Contact Us

If you have any questions about this Privacy Policy, please contact us using the details given on our Contact page.
Contact Us
Updated

This Policy Was Last Updated: March 6, 2026

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.
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